Privacy & Security Policy
This privacy statement is provided The English Owl Company (referred to as ‘us’, ‘our’, or ‘we’ in this statement) for the information of visitors (referred to as ‘you’ or ‘your’ in the statement) to our website.
We are committed to ensuring that your privacy is protected. By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement we will post the changes on this website.
Owing to the global nature of the Internet, there is a possibility that your information may be transferred to countries outside the European Community Area. By submitting your information to us you consent to these transfers.
Please note that this privacy statement is subject to the terms and conditions of use of The English Owl Company website.
Use of your personal information
We receive and store any information you enter on our website or give to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customising our online services for you, improving our online services, and communicating with you. Where you voluntarily provide personal information, the information may be used for analysis, research or customer service purposes only. We will use your data for the purpose for which it was originally provided and will not be disclosed in any manner which is incompatible with the purpose for which it was obtained. We will only disclose your data to third parties who are our employees and for purposes in relation to the services we provide to you. In certain cases we share your information with carefully selected third parties who provide services to you on our behalf. In these cases we will ensure such third parties only use your data in accordance with our instructions and that adequate safeguards are in place to protect your data.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Other web websites
From time to time our website may contain links to other websites. The links are provided for your convenience and any such link does not imply endorsement by us of the website nor does it imply that there is any association between us and the operators of the website. We are not responsible for the data policies or procedures or the content of these linked websites. Be aware that facebook collect certain data whenever you “like” a product on our website.
“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser and which may then be stored on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. You can usually adjust your browser so that your computer does not accept cookies or tells you when a website tries to put a cookie on your computer. You can find more about the way cookies work on http://www.cookiecentral.com. Please note that whilst you do not need to allow your browser to accept cookies in order to browse much of our website, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users. Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers and only keep cookies for the duration of your visit to our Website. Your browser also generates other information, including which language the website is displayed in, and your Internet Protocol address (“IP address”). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally. Security We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the webiste and to compile statistical reports on website activity for The English Owl Company.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
This Web site uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.
Contact Us If you have any questions about this privacy statement, how we run the website, or wish to know what information we hold on you. Please contact our customer service department at firstname.lastname@example.org